Yes, a trainer will be with you one-on-one for the entire 60 min session. Our trainers will motivate you, correct your form, keep track of your progress and most importantly will keep you accountable.

Any location that is comfortable for you will work. People take it in their homes, at gyms, at parks or even in hotel rooms when they are traveling.

Once you schedule an appointment you will receive a WhatsApp message 15 minutes before the appointment which will contain a link (URL) to the video call.

Yes, but it cannot be canceled within 12 hours of the scheduled appointment time. Before 12 hours you can access the links provided in the confirmation email (or the scheduling app) to either reschedule or cancel the appointment.

Depending on which package you buy, the classes provided will expire at the end of the term. For example, if you buy 3 classes/week for 3 months, then they will expire at the end of the 3 month period.

We use an honor system and schedule the exact numbers of classes per week as per the purchased package. We understand there may be weeks when you may want to change that and we are totally supportive of that.

Yes, you will receive an email reminder 24 hours before the scheduled class. You will also receive a text (SMS) message 15 mins before scheduled class.

There are many very experienced trainers all over the world who are willing to train at very affordable prices. We are hand picking these trainers for you.

Yes, in their respective countries.

Necessary: Access to internet to conduct a video call. If you plan to attend from a gym, most facilities provide internet access, but its good to check with them before the class.

Recommended: While you can use the speaker on your device, using Bluetooth ear phones really helps with the communication. If you are using a phone, having a phone stand is very helpful. Our accessories page provides a recommendation on a phone stand.

Optional: Our trainers can use just your body weight for many exercises, however, the more access to exercise equipment you have, the more are the exercises that you can try. Please visit our accessories page for some ideas.

You are in control of every appointment you book. You can choose any trainer you want as long as they are available during the time-slot you are looking for.

The Product Order confirmation email that you should have received when you purchased a bundle of classes has a link to change or cancel your subscription.

If you are using the scheduling app, it has an option to cancel the subscription under the “Subscriptions” tab.